CUSTOMER QUALITY SPECIALIST

Do you want to work for the international company in the automotive industry? Do you like cars? Join us!

We will teach you everything you need for this position

Main responsibilities are:

  • Customer Quality Specialist is main interface with customer, for the projects is responsible for.
  • Responsible for correct and timely fulfilment of 8D reports and sharing them with the customer.
  • Interface with customer as needed for portal, 8D, PPAP,APQP information customer-driven model.
  • Customer claims handling, root cause analysis, suggesting and implementing corrective action by defining and coordinating a team with participants from production analysis, process engineering, and maintenance and development departments.
  • Coordinating 8D and Tracking action items for 8D’s using internal IQUIDOSS software.
  • Preparation and compiling of all necessary documentation that has to be submitted to the customer(s) for the projects in serial production – PPAP, APQP, 8D Reports.
  • Manage Customer Specific Requirements and annual requirements.
  • Check regularly the customer satisfaction and targets fulfilment in terms of quality.
  • Preparation of regular reports/analysis on customer claims and customer satisfaction.
  • Tracking and coordinating the actions after external customer audits.
  • Take part in PFMEA, SPC and QRQC activities for serial and new products.
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    Requirements:

    • Technical education (Engineer).
    • Written and verbal communication in English.
    • Knowledge in quality tools – 5 why, Ishikawa, Pareto analysis, SPC etc.
    • Knowledge in PFMEA, Control plan, PPAP tools and methodologies.
    • Experience in quality management or manufacturing/engineering 1 year.
    • Knowledge in ISO/IATF 16949, ISO 140001 and VDA.
    • Very good knowledge of MS Office.
    • Proactive person with good communications skills.
    • Good presentation skills.

     

    We offer you:

    • An Excellent opportunity to grow with us and develop your career.
    • A Dynamic and rapidly growing global company.
    • Great and supporting working environment.
    • Competitive salary related to targets achieved.
    • Social benefits.
    • Long-term career opportunity in a multinational company.